Frequently Asked Questions
Do you accept government subsidies?
Yes! All enrolled families will automatically receive the Child Care Fee Reduction, which is funding provided directly to us from the province of British Columbia to help offset the cost of child care. The discount is automatic, and no additional paperwork is required on your part.
If you are a Canadian citizen or permanent resident and your combined family income is less than $111,000 per year you may also be eligible for the Affordable Child Care Benefit subsidy, which may reduce your monthly fees even further. Approval typically takes anywhere from 1-2 months, and is specific to our facility. If you change facilities you will need to reapply. If you’re approved, the ministry will provide the funding directly to us and you’ll simply pay the reduced rate each month.
What age group do you accept?
Most of our students are 3 to 5 years old. However, we do occasionally enroll two toddlers (30-36 months) in each class of 20 students so long as the toddler also turns 3 years old before the end of the calendar year.
Do you offer full day care?
No. Unfortunately, if you require full day care you will need to find a daycare. Preschools like us are licensed to keep children for a maximum of 4 hours each day. While some daycares call themselves preschools, the two are different with respect to licensing regulations.
Can my child attend both morning & afternoon class on the same day?
No. We cannot keep a child for more than 4 hours each day at one facility. However, we do have some families attending one facility in the morning and our other facility in the afternoon. While this is allowed, the child must be released from our custody between classes, and we cannot transport them to the other facility on your behalf.
Can I add my child to your waiting list?
To add your child to our waiting list we will first need to meet them during our tour. After the tour we’ll send a follow up email with instructions on how to proceed with enrollment, which involves paying an $85 deposit. The deposit is required for all new enrollments regardless of starting date. Once the deposit is paid we’ll be happy to add your child to our waiting list. These procedures help ensure our waiting list remains relatively short and only includes families who are committed to enrolling. We’ll always inform you of the exact number of families ahead of you on the waiting list, and provide an estimate regarding an expected starting date prior to any commitment on your part.
Are you fully licensed?
Yes, we are fully licensed under the B.C. Community Care & Assisted Living Act and maintain an operating permit from the City of Vancouver. We are also subject to regular inspections by Vancouver Coastal Health.
What are your business hours?
We are open Monday to Friday (excluding holidays) from 8:00 AM to 4:30 PM. We’re closed Saturday and Sunday.
Does my child need to be potty trained?
No. We will not disqualify a child for not being adequately potty trained. We understand many children simply aren’t ready at 3 years of age, and we don’t want to force potty training on a child who isn’t yet ready. Our teachers are willing to change diapers if necessary, and will assist you with potty training once your little monster is ready.
While we’re willing to help, there is only so much we can do in 4 hours each day, so the responsibility of potty training will still rest primarily on the shoulders of parents.
Are you open during the summer?
Yes! While our main curriculum runs from September to June we also have a special Summer Program for July & August with more active and outdoor play activities. The enrollment fees, drop-off and pick-up schedules are the same.
How do I enroll my child?
First, decide which of our two locations is most convenient for you. Then, fill out the form on our Contact page to schedule a tour. You can also call us at (778) 522-9406 or reach out via email at info@littlemonsters.ca.
